Deleting a Google review you wrote is quite simple, you just have to know where to start. For those who own a business and are dealing with a fake or spam review, they can flag it to Google to remove it. If you're a business owner who wants to improve online reputation and delete a Google review on your company page, let's start with some bad news and then with good news. The person who posted the review can delete it or your company can mark the review as inappropriate. Since your two businesses are closely related in very similar industries, it is very likely that Google will consider both businesses as the same business because they are in related sectors and in the same direction. That review is extremely important because 52% of customers won't buy from a company if it has a rating below 4 stars. Instead, your customer support team must take action if you want to remove a negative Google review. Honestly, you could probably have researched the articles listed here and found your problem in the amount of time you've spent mad at Google and accusing small business owners of doing something nefarious. It is not uncommon for a person to operate multiple businesses from the same address, however Google sees this as a red flag, especially if you own several businesses that are in closely related sectors. If the same review appears on Facebook, Yelp, or on a “testimonials” page on your website, the duplicate review on your Google My Business page may be deleted. I'm with Tina, this is ridiculous and I know a lot of executives who have stopped using Google altogether. They love you so much that they visit the Google Business Profile page for every location your business has in the metropolitan area, eager to leave their opinion. You want to show everyone who sees your answer that you know that your company is serious about providing superior service to each and every customer. If I ask my client if he would write a review and he takes his time doing so, he shouldn't delete it. When you receive the notification email for a new Google Business profile review, copy the review and details. It's not exactly rocket science, more and more people are having problems with this and getting fed up with Google. If your company sells products locally, but you also ship products nationwide or around the world, you need to set up your Google Business Profile account to recognize this fact. To find out how to rank on Google, contact Burnes SEO for assistance.