Please wait a moment and try again. If your company is one of these, your address will be the physical location of your company in most cases. In short, for small businesses that work from home, when it comes to your Google listing, you have to be honest. Google has guidelines for representing your company on Google, as well as specific rules for companies in the service area.
If your business is a store or a different type of business with a physical location, then your address will be that of the real business in most cases and not your home address. However, Google recently clarified that if you use a virtual office, you can't create an ad for it unless you have your own employees during the published working hours. These companies will also provide their customers with a business address similar to the type of address that a mailbox service might provide. It sounds suspicious or someone who might have a special partnership status with Google My Business (they can automatically verify a company through a special portal).
The reason Google doesn't allow you to use a P.O. Box, virtual office, or email service address like those in a UPS store has to do with spam from Google listings and spam from Google Maps, especially fake ads. Set up your Google Account with your home address and follow their instructions for companies in the service area. If your small business is one of them, you might be wondering if your business address should be your home address or something different.
Companies in the service area do not have physical locations that customers can visit during published business hours. When you're going to create your Google business account and request or add your local ad to GMB, enter the address where you receive the email, as long as it's not a P.O. Box. However, when you are going to complete your business profile, don't include it as your company address in your company advertisement.
Google doesn't allow home addresses or virtual office addresses to be included in its local business listings and may suspend your ad if you don't comply with this fundamental rule.
